New Feature: Automated Client Emails

We don’t just help you run your business; we also help ensure your clients’ success. Communication is the key to that, and today we’re making that connection even better.

We’re excited to launch automated e-mails, to save you time and improve client engagement.*


Here’s how it works: if a client stops completing activities – like tracking food, weighing herself, logging blood sugar, or logging in – a reminder email will be sent. That email will automatically remind your client to login and update his information, without you having to do anything. That way, you have the data you need before your next appointment and nutrition outcomes improve.

This is a big improvement over doing it manually for each client. The old way was especially problematic because it could require sending an insecure email, if your clients did not respond to your messages in (HIPAA-compliant) Healthie.

With this new feature, however, the email will be automatically triggered, saving you time and effort and keeping your practice secureOur goal at Healthie is to automate as many actions as possible, to save you time and also make it as easy as possible for you to build relationships with your clients.


When it goes live this week, click on your profile image in the top right hand corner of the screen to pull down the menu. Then, select ‘Email.’ You can then customize the email template to the needs of your practice.

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We hope this update saves you even more time! If you’d like a walkthrough of this feature, schedule a check-in call with a Healthie specialist.

*For members on the Practice Plus plan or above.

Chelsey Amer, MS, RDN, CDN is a New York City-based registered dietitian nutritionist with a Masters in Clinical Nutrition from New York University. Chelsey started her virtual nutrition private practice in 2016 to help women find their food freedom and feel their best with mindful weight management techniques. Chelsey runs a successful food blog, CitNutritionally.com, where you can find deliciously nutritious, simple, food allergy friendly recipes. As a member of the marketing and partnerships team at Healthie, Chelsey spends most of her days writing, speaking with members of the Healthie community, and hanging out on social media!

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