Customizing Your Healthie Welcome Emails to Keep Clients on Track

With any new technology, there is a short adjustment period in figuring out just how it fits into your life.  When introducing Healthie to all of your clients at once, it might seem a little overwhelming. Never fear! Today, we’re sharing with you one of our favorite techniques for introducing Healthie to your clients – the introductory Welcome email!

With Healthie, you can customize the message of your welcome email so that you can personally explain how you would like to engage with them through Healthie and set the standard for what they should expect in this new “dietitian-in-your-pocket” relationship.

While much of what you will want to say will very much depend on how you would like to run your practice, we have a template of what you might want to say:

Welcome to my practice! 

As an added support, we will be using Healthie as an easy way to chat and check your progress. It is a secure way to share information and track meals. Please take a moment to create your Healthie account (see below) and download the Healthie app on your phone.

Self-monitoring is one of the most powerful tools to help us make lasting changes. Healthie allows you to track your food and metrics which connects directly with me. Here’s a quick overview of the capabilities within Healthie’s platform, which you can access either on the mobile app or on your computer at www.gethealthie.com.

1. Track your meals. Before eating a snack or meal, take a quick photo and you’re done. I’ll be able to review and comment.

2. Follow your metrics. Weigh in at home and record it in the app.

3. Message me. The Healthie app provides a safe and protected way to chat. Be sure to reach out through this portal.

4. Schedule, cancel or reschedule appointments with me – all on your own. Healthie will send reminders accordingly.

5. Share and receive documents. I have a few educational handouts that might be helpful to have! Log into your Healthie account online to check those out whenever you need them.

6. Video chat with me. This platform will keep your information safe. When you want to video chat with me, we’ll meet through your mobile app or your computer www.gethealthie.com!

This message can be customized and changed to fit your individual needs for your practice, but here is a great place to share just how you’d like to use Healthie when engaging with clients. It’s a great idea to set up expectations. Include things like how often you will check their tracking and how often you’ll respond to messages. The welcome email is the beginning of their relationship with you through this technology, don’t be afraid to be yourself and have some fun with it!

Looking for more integration tips? Let us know at hello@gethealthie.com!

2 Responses

  1. So, what is YOUR referral program? I’d love to know how you do it and what you offer! Please and thank you -:)

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